From ServerDaemon, your customers get 24/7 technical support from our certified, experienced and qualified system administrators. You can save money, time and a lot of effort, which can be profitably utilized to market your core services. By selecting ServerDaemon to server your customers, they will enjoy the following unique features from us:
We make sure that each member of the team meets all of our extremely demanding quality standards before they are allowed to handle any issues.
We offers a guaranteed response time of 18 min for all technical support issues. This means that your customers will always receive speedy technical assistance from a group of highly skilled individuals.
ServerDaemon are bachelor degree holders in computer science engineering and many hold professional certifications like RHCE, RHCT, CCNA, MCP and Solaris.
We ensures error free and prompt support through a Quality Assurance team. QA team keeps in constant touch with the customers to get a better feel of the support level.
When your customers base increases,your support requirements also increases.With us,our support team size also increases to take care of the demands of increased customer base.
We provide plans suited to the customer's requirements rather than forcing a standard plan on them.
We provide both Expert and Friendly support for all our customers.Our work first priority will be customers satisfaction and we work for satisfaction and good relationship with our customers.
We are always at your service, 24 hours a day, 7 days a week, 365 days an year. We are not closed for any holidays. You can see us on your servers even at the Christmas eve.
We offer transparent outsourced technical support for web hosting companies.There is no way your customers come to know that the support service is providing from ServerDaemon.
We offer good discount as the customer scales up his plans. For yearly and further long term contracts the discounts are really heavy.
Our existing clients can enjoy great discounts and offers by referring ServerDaemon to more new clients.
Once you specify your requirements and choose a plan, you shall start utilising our support service within 24 hours.
You can expect a call from a senior technician of ServerDaemon for the resolution of high priority and complex issues.